Imprint

Privacy Policy

This privacy policy will explain how Spacefood UG uses the personal data we collect from you when you use our website. Spacefood UG further referenced as Our Company and Spacefood.

What data do we collect?

Our company collects the following data:

• Personal identification information: Name, email address, phone number.
• For order processing we require your physical address and payment details.

How do we collect your data?

You directly provide Our Company with all the the data we collect. We collect data and process data when you:

• Place an order for the tasty dry food.
• Voluntarily submit a review or survey feedback.
• Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

• Process and ship your order.
• Email you on the orders status.
• If you opt-in to notify you of special offers and new products.

When Spacefood processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Spacefood website is hosted on Webflow who functions as a processor and collects the information for us.

Our Company will keep your name, email address, phone number for 6 months in case no purchases were made. Once this time period has expired, we will delete the data you submitted by cleaning the records in our database.

Marketing

Spacefood would like to send you information about the products of ours that we think you might like.

If you have agreed to receive our marketing emails, you may always opt out at a later date.

You have the right at any time to stop Spacefood from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, send us an email.

What are your data protection rights?

Spacefood would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Spacefood for copies of your personal data. We may charge you a small fee (up to 10€) for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We deeply care about good experience thus Spacefood uses cookies to understand how we can improve your the website and how we can offer better services.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses two types.

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company may share limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

If you don't like that, you need to set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

Spacefood keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on Valentines day of 14 February 2021.

How to contact us

If you have any questions about Spacefood’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: go@getspacefood.com

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