Customer support

Here you can find assistance regarding our website, dry food products, space missions and intergalactic travel.

Use a contact form

Our team is dedicated to helping you. Every time you write us, we answer within 24 hours. And that, in all English, German, Hebrew, and Russian languages.

Get in touch

Get community help

The place where you can ask questions regarding sourcing, consumption, disposal, and other topics in a group of passionate space explorers.

Join us on Discord

Give us a call

We are working on starting the phone support service. In the meantime, feel free to use the contact form or ping our crew member in Discord.

Coming soon...


Frequently asked questions replied by our Spacefood crew
What makes your dry fruits different from those available in other stores?
  1. We release a range of 4 fruits in a season that are matched by nutrition values. Each release is a selection of remarkable plants with unique properties than are typically available in regular stores.
  2. Our dry fruits are subjected to a specialized dehydration process that preserves their nutrition and fresh taste. No preservatives or sweeteners are used compared to other producers.
  3. The packaging is created for extended shelf life, which is crucial for long missions. It is compact, fits in pockets, and is reusable for practical re-utilization.
Are your dry fruits suitable for vegetarians and vegans?

Yes, all of our dry fruits are suitable for vegetarians and vegans. They are a natural, plant-based snack with no additives.

Can I purchase your dry fruits for personal use, or are they only for astronauts?

Our dry fruits are suitable for everyone, whether it's for personal use, space crew members on the ground or in space, or aliens. They offer a healthy and convenient snacking option for anyone seeking a nutritious snack while on the move.

Show more
How long it takes to ship my order?

Depends on the location. In Germany, the order is usually delivered within 3 days. Europe-wide in average 5 days. Remote places will take up to 2 weeks.

What if I don't like the taste?

No worries, the taste is a personal preference. If you did not like our space food you can send us back unopened packages and we will refund on them. But there is also an option one of your friends might like.

Do you accept returns?

Yes, but if the packaging is not opened. Otherwise, just dispose of the food and use the pack for something else. Let us know what was the problem and will find a way how to recoup that.

Why you don't use paper packaging?

While dry fruits have a long shelf life, biodegradable materials do not. This restricts our options for packaging that can ensure freshness. With our current production volume, we cannot offer sustainable packaging options. However, as we grow, we plan to transition to eco-friendly packaging.

What types of dry fruits does your company offer for the space exploration industry?

Our company offers a range of high-quality dry fruits, vegetables, and berries such as persimmon, kiwi, melon, mandarin, cherry, tomato, and more. All of our products are hand-picked and dried to meet the specific needs of the space exploration industry.

How can I get a bulk order?

We do offer dry fruits wholesale orders for space agencies and private companies. However, if you are a group of enthusiasts, you can also get a good price. Simply beam us a message requesting a volume order.

Show less

Get in touch

For questions, suggestions, and requests simply beam us a message via the form.
Thank you! Your message is successfully beamed.
Oops! Something went wrong. Seems like space pirates disrupted the beam. Try again or use your email client.