We understand the importance of delivering top-quality services to our valued Spacefood lovers. We make our best efforts in offering great food and experiences that meet your expectations. However, we also recognize that there may be instances where you may need to return or seek a refund for your purchase.
Please take a moment to familiarize yourself with our Returns & Refunds Policy.
If you are not entirely satisfied with your purchase or have received a product that does not meet your expectations, we are here to assist you. We accept returns within 14 days of the original purchase date. To initiate a return, please follow these steps:
If a refund is approved for your returned item, we will initiate the refund to your original payment method. Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.
Certain items are non-returnable
In the rare event that you receive a damaged or defective product, please contact us asap. We will arrange for a replacement or refund as needed, and there will be no need to return the damaged item.
You may cancel your order within 24 hours of purchase. If your order has already been shipped, you can follow our return process as outlined above.
If you have any questions about the returning and refunding, please do not hesitate to contact us.
Email us at: firstname.lastname@example.org